By accessing or using the website at brilliantbrandsolutions.com (the “Site”) or purchasing any products or services offered by Brilliant Brand Solutions LLC (“BBS,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site.
We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
Brilliant Brand Solutions LLC provides marketing consulting, digital strategy, educational products, and branded experience items for cosmetic dental practices and orthodontists. Our offerings include, but are not limited to:
All purchases are processed through a secure third-party payment processor. By completing a purchase, you represent that you are authorized to use the payment method provided and that the information you submit is accurate.
Upon successful payment, digital products (such as the AI Visibility Playbook) are delivered electronically. You will receive immediate or near-immediate access via a download link or email delivery.
Because our digital products are delivered electronically and provide immediate access, all sales of digital products are final. We do not offer refunds on digital downloads once the product has been accessed or delivered.
If you experience a technical issue preventing access to your purchased product, please contact us within 7 days of purchase at [email protected] and we will work to resolve it promptly.
Questions about an order? Reach out at [email protected] or call (513) 549-4428. We’re here to help.
All physical products offered by Brilliant Brand Solutions LLC are custom-produced and personalized for each individual client. This includes, but is not limited to, items bearing a practice name, logo, custom design, or any other client-specific information. Because these items are made to order and cannot be resold or repurposed for another client, all sales of personalized and custom-produced physical products are final. No refunds, returns, or exchanges will be accepted once production has begun.
This policy applies regardless of the circumstances, including but not limited to changes in preference, ordering errors made by the customer, or unused inventory. Customers are encouraged to carefully review all order details — including names, logos, quantities, and product specifications — prior to submission. It is the customer’s responsibility to confirm that all information provided at the time of order is accurate and complete.
In the event of a defect in materials or workmanship that is solely attributable to Brilliant Brand Solutions LLC, we will work with the customer to determine an appropriate resolution, which may include replacement of the affected items at our discretion. Defects must be reported in writing to [email protected] within 7 days of delivery, with photographic documentation.
This policy applies to all orders placed directly with Brilliant Brand Solutions LLC. Orders placed through third-party platforms (such as Faire) are subject to that platform’s applicable policies in addition to these Terms.
All content on the Site — including text, graphics, logos, images, downloadable products, and educational materials — is the exclusive property of Brilliant Brand Solutions LLC or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.
Purchasing a digital product grants you a personal, non-exclusive, non-transferable license to use that product for your own business purposes. You may not:
The Site and all content, products, and services provided by BBS are offered on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that:
Marketing strategies and recommendations provided by BBS are based on industry knowledge and best practices. Individual results will vary and are not guaranteed.
To the fullest extent permitted by applicable law, Brilliant Brand Solutions LLC, its owner, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, our products, or our services — even if advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid to BBS in the 90 days preceding the claim, or $100, whichever is greater.
You agree not to use the Site to:
The Site may contain links to third-party websites or services, including payment processors, scheduling tools, and external resources. These links are provided for convenience only. BBS does not endorse and is not responsible for the content, policies, or practices of any third-party sites. Your use of third-party services is governed by their respective terms and privacy policies.
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Hamilton County, Ohio.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Questions about these Terms? We’re happy to help.